// SUPPORT

MonsterMailbox support

Use this page for account access, message delivery, API, webhook, billing, app, and operational questions. For urgent production-impacting issues, include the affected mailbox address, approximate time, and what you expected to happen.

Email support Open mail app

Contact support

This form opens an email draft to support@monstermailbox.com. If your browser does not open a draft, email that address directly. There is no hidden web submission behind this form.

What to include

Your account email and the affected MonsterMailbox address, if relevant.
Message IDs, webhook endpoint names, timestamps, or CLI output that identifies the issue.
What happened, what you expected, and whether the issue is still happening.
Do not send passwords, API keys, private keys, or unrelated customer data.

Privacy and security

Support may ask for mailbox names, timestamps, message IDs, or sanitized error details. MonsterMailbox support will not ask you to send credentials or private keys through this page. Read the MonsterMailbox Privacy Policy for account, mailbox, message, webhook, support, push notification, retention, and deletion details.

// CLI_SUPPORT

CLI support and feedback paths

Choose the command that matches the work. Do not include secrets in support messages.

mmb contact support --subject "Delivery issue"

Use for account, delivery, API, webhook, and operational support problems.

mmb contact product-feedback --subject "Feature idea"

Use for product ideas, workflow feedback, and non-urgent suggestions.

mmb feedback

Use for local-only CLI maintainer notes. This is not the operational support path.